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Transforming Employee Onboarding for Professional Readiness via employee onboarding elearning suite

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The Client: An IT service provider catering to clients across the Americas and Nordic regions.

Background: The client sought to implement a standardized employee onboarding program aligned with international standards while reflecting local nuances. Key challenges included:

  • Inconsistent Delivery: Previous onboarding programs managed by the HR team faced interruptions due to high attrition and inconsistent knowledge transfer.
  • Time Constraints: New recruits had limited availability for onboarding sessions as their production responsibilities took precedence.
  • Longitudinal Learning: The onboarding program also incorporated professional development components that spanned over a year, making scheduling and execution complex.

Solution: Gumboot Learning introduced its off-the-shelf Employee Onboarding Pack, customized to address the client’s specific requirements:

  • Tailored Content:
    • 20% customization of learning materials and design to meet the client’s unique needs.
    • Frequent updates and new lesson/module additions to ensure the content remains relevant and engaging.
  • Comprehensive Course Offerings:
    The onboarding suite included lessons covering:
    • Business & Digital Etiquette
    • Writing and Managing Effective Emails
    • Data Protection & Information Security
    • Diversity and Inclusion
    • Preventing Sexual Harassment at the Workplace
    • Ethics and Code of Conduct
    • Anti-Bribery & Safeguarding Work Assets
    • Onboarding and Joining Formalities – A guide to essential employee processes.
    • Ergonomics, Wellness, and Safety at Work
  • Streamlined Delivery and Reporting:
    • Gumboot Learning provided bimonthly reports on course completion status, ensuring transparency and accountability.
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Impact: This multi-year project enabled the client to:

  • Establish a scalable and standardized onboarding framework.
  • Enhance employee readiness with a balance of global best practices and local context.
  • Foster a culture of professional development with engaging, self-paced learning modules.

The structured, continuously evolving onboarding program ensured that employees seamlessly integrated into their roles while maintaining productivity and contributing to the company’s growth.

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